SUBSCRIPTION AND REFUND POLICY
The Content on the BCN sponsored BHEEM TV App and/or Website can only be availed by Authorized Users who agreed to the provisions of this Agreement. To become an Authorized User, You may be required to provide Your Login Credentials that may contain Personal Information and Sensitive Personal Information, in order for you to effectively avail the Services. Further, in order to avail the Services as an Authorized User (“Subscription”), You may be required to make certain payments in the manner detailed below (“Subscription Fees”).
To facilitate Your viewership and access, the Services can be packaged by BHEEM TV App through different subscription plans such that the Content or Services may be accessible.
Notwithstanding anything stated above, BCN reserves the right to change, terminate or otherwise amend the Subscription plans, Subscription Fees and billing cycles, at its sole discretion and at any time. Such amendments shall be effective upon posting on the Website/App and Your continued use of the Service shall be deemed to be Your conclusive acceptance of such amendments.
BCN reserves the right to change, supplement, alter or remove any of the Content available to different subscription plans and subject to a Subscription Fee as it deems fit. BCN does not guarantee the availability of any specific/minimum Content under any subscription plan that is subject to a Subscription Fee. BCN shall have the discretion to (i) make certain Content that is a part of the Subscription available on more than one end user Compatible System concurrently, (ii) not make certain Content that is a part of the Subscription available on more than one end user Compatible System.
BCN may offer different kinds of Subscription plans, each of these Subscription plans will be subject to different limitations and restrictions (including but not limited to geographical restrictions) and the cost of each of these Subscription plans may vary.
Users can opt from various payment methods such as debit card, credit card, internet banking that are provided on Website/App during their registration (“Payment Methods”) for payment of the Subscription Fees.
The Users will be billed as per their selected subscription plan and via the Payment Method elected by them at the time of registration. Any changes in the Subscription Plan opted by You is effective only after the expiry of the current Subscription period for which You have already been billed. Accordingly, the Subscription as per revised plan opted by You shall be effective only after the expiry of the current Subscription period.”
The selected subscription plan may automatically commence at the end of the free trial period, if applicable, unless You cancel the Subscription before the end of the free trial period. The cancellation of the Subscription can be done through the “Account” section of Website/App. You cannot change your selected Payment Method until the expiry of your chosen subscription period. Further, if Your selected Payment Method is no longer available, expires, or fails for any reason whatsoever, You will be solely responsible and liable for payment of any uncollected amounts, and BCN reserves the right to terminate the Subscription offered to You.
The Subscription Fee will be billed from the beginning of Your membership, or at the end of free trial period, as applicable. Further, on the end of the chosen Subscription period (as per the Subscription plan chosen by You), the Subscription when renewed by You shall continue unless and until: (i) You cancel Your Subscription, or (ii) the Subscription is otherwise suspended or discontinued pursuant to these Terms. To view information regarding the above or cancelling Your Subscription, You need to visit the Website/App.
The Subscription Fee specified for each Subscription plan are inclusive of applicable taxes for Indian subscribers and subject to the applicable laws of other subscribers. Further, the Subscription Fees paid to BCN for availing the Services are final and non-refundable after Seven (7 ) days from the date of purchase of the relevant Subscription, and irrespective of whether (i) the Subscription has been availed by You or not, or (ii) You request for a change or cancellation in any Subscription plan prior to the expiration of the current Subscription plan period. Refund of the Subscription Fee shall not apply if the User has accessed any premium content (i.e., the content which is not permissible to be streamed without prior payment to BCN)
BCN will be using third party payment gateways to process and facilitate the payment of Your Subscription Fee to BCN. On successful registration to the Subscription, BCN will intimate You of the same through e-mail. BCN may offer different kinds of Subscription plans, each of these Subscription plans being subject to different limitations and restrictions and the cost of each of these Subscription plans may vary.
You further understand and acknowledge that Website/App only facilitates the third-party payment gateway(s) used for processing payments. This facility is fully managed by the third- party payment gateway provider(s) and You are required to follow all the terms and conditions of such third-party payment gateway provider(s).
You are responsible for the accuracy and authenticity of the information provided by You to third-party payment gateways, including the bank account number/credit card details and the like. You agree and acknowledge that BCN shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card fraud. You can reach out to Us for any issue related to payment processing on the Website/App, and the same will be forwarded to the concerned third-party payment gateway provider for redressal.
BCN may, at any time, introduce different kinds of offers, or rewards, or benefits or plans for the use and avail of the Services of the BCN App, each being subject to different limitations and restrictions. Terms and Conditions at sole discretion of BCN. Upon payment through any of the Payment Methods and confirmation of receipt of such payment from the payment gateway provider, an invoice will be made available to You in the "Menu" section in the settings. which can be downloaded by You in pdf format.
In case of any non-compliance with this Agreement, We shall have the right to immediately
Limit the usage of the Website/App, Remove any non-compliant information,Suspend the
account of the User.
In case of any non-compliance by the Users, suspend the account of the Users, limit any benefits/privileges of the Users, and/or forfeit, or obtain refund of, any fees earned by the Users from such non-compliant usage.
Cancellation of Services and Refund policy:
In the event You cancel Our Services, upon Interacting with the Website and App and requesting for such Services and Us confirming to provide such Services, We may charge You a penalty for such cancellation. We shall have the right to collect such cancellation charges from You by retaining a certain amount from the paid amount for such Service. After deduction of penalties from the subscription amount with us, if any payable, shall be paid with in 7 working days from the date of cancellation of the subscription.